KIMSY CONSULTING | COACHING & TRAINING

Leadership-Counseling and Workforce-Training for Organizations

TRAININGS AREA SECURITY

KIMSY Consulting features Work Psychologists and experienced Counselors with over 20 years of expertise in conducting organizational change projects and workforce training.

We aim for improving work accomplishment and organizational performance at companies by providing a variety of organizational interventions, while giving professional advice and guidance on how to enhance work fulfillment, reduce costs and accomplish customer satisfaction.

Partnering with our clients in the planning, development and execution of their organizational change and training initiatives, we plan and conduct training courses, workforce guidance and qualitative inquiries, using a multitude of different methods such as interviews, focus groups, surveys, and individual training sessions.

Creating Opportunities for Growth
and constant Improvement.

KIMSY Consulting provides clear-cut Interventions, Coaching and Training in Organizational Design, Development and Transformation. We can lead Workforce Engagements across disciplines, encompassing IT System Deployment, Project Management and HR related initiatives.

Workforce Engagement

Objective of the trainings: To provide a simple but powerful road map for company leaders and project managers to improve organizational health.

Defining goals and conducting assessments
Technical and deep-skills interviewing and on-boarding
Prevention of burnout and work stress
People management and career development

WORK RELATED STRESS PREVENTION

Work-related stress costs more than 20 billion euros a year to the European economy resulting in 60% of absences every year. By improving the company climate the productivity increases by over 27% and customer satisfaction rises by over 25 points.
Our approach is team-centric and holistic, based on a solid Change Management project expertise. As consultants, working alongside your project team or employees to train and coach your workforce for building proficiency into your communication processes, we specialize in Work Stress Prevention. Legislative Decree No. 81 of 9 April 2008 introduces the obligation to adequately assess all risks to the health and safety of employees and project team members, including work-related stress assessment.

Stress Assessment

Work Stress - Mobbing and Burnout. What it's all about, how to recognize it and how to minimize or prevent it from happen.

Objective of the trainings: Recognize, Prevent and Manage the Stress.

By providing knowledge
By assisting the participants in filling out the check lists
Assessment

PREVENTION OF BURNOUT AND WORKFORCE TRAINING

Burnout is a state of emotional, mental, and physical exhaustion caused by excessive and prolonged work stress.
It occurs when you feel overwhelmed, emotionally drained, and unable to constantly meet company's expectations in accomplishing daily tasks and managing workload.
Burnout reduces productivity rate and saps the energy, leaving employees feeling increasingly helpless, hopeless, cynical, and resentful about their work.
Employees may feel like they have not anything further to contribute to project success.

Burnout is characterized by three dimensions:

Emotional Exhaustion

Feeling drained and emotionally exhausted, unable to cope

Depersonalization

Alienation from work activities; Cynical towards work and colleagues; increased emotional distance

Reduced personal accomplishment

Burnout affects everyday tasks at work

TRAININGS IN IT SYSTEM DEPLOYMENT & COMMERCIAL MARKETING

IT TRAINING

Providing IT related training delivery, development and program management support

Identifying communication channels, training needs and gaps and improvement opportunities in adoption of processes and IT-systems
Determining training requirements and establishing appropriate training plans
Establishing and promoting a training delivery framework
Offering and supporting appropriate tools and processes to make sure that changes which IT delivers are getting properly adopted and the benefit appropriately realized
Providing subject matter expertise on learning development design and delivery
Establishing appropriate training plans and consulting and supporting IT project managers
Working closely with IT Directors, Business Relationship Managers as well as IT project managers to keep alignment
Overseeing the development of curriculum and training documentation
Leveraging appropriate communication tools for effective communication of IT announcements and trainings
Provinding training resources and for pro-active communication regarding availability of those resources as well as for keeping training resources up-to-date and relevant
Promoting the effective and efficient usage of training, communication and change management tools

VERBAL AND NON-VERBAL COMMUNICATION: NLP and persuasive communication

Objective of the Intervention: To provide tools and convey appropriate skills to employees to improve their communication skills in pubblic speaking, selling and telemarketing. Thus, increase work efficiency by:

Improving communication
Creating constructive relationship
Acquiring and developing a persuasive approach

TELEMARKETING: effective telephone communication

Objectives of the Intervention: To provide an effective methodology to qualify the verbal communication

To develop useful contacts
To improve the impact
To improve telephone communication

PUBLIC SPEAKING: Communicate effectively in public

Objectives of the Intervention: To improve the public speaking & communication

To identify communication barrier
To manage emotions
To increase awareness of bodily massages: the congruence between verbal

PSYCOLOGY AND SALES TECHNIQUES: Increase sales capacity

Objectives of the Intervention: To improve negotiation skills

To develop sales motivation
To identify the stages of the sales process
To plan sales activities according to the objectives
To acquire and develop a persuasive approach
To better understand needs and motivations of a purchase
To identify characteristics and advantages to focus on during the sales proposal
How to handle customers objections

SALES ARGUMENTS: Create persuasive arguments

Objectives of the Intervention: to identify the customer's mental setting

To use a specific languages
To increase the effectiveness of their arguments

GUIDANCE IN WORK ORGANIZATION & MOTIVATION

ASSESSMENT & SELECTION: Evaluate, recruit, select

Objective of the Course: To create a trustworthy relationship and a positive atmosphere for gathering detailed information on the candidate

To improve observation capacity
To identify the candidate's mental setting
To formulate a precise and objective evaluation of the candidate
To focus on the needs of the candidate to meet them

MOTIVATION AND POSITIVE THINKING: Motivate yourself

Objective of the Intervention: To boost the self-motivation

To understand what limits motivation

TIME USING: Time management

Objective of the Course: To be more effecient

By focusing better to gain time
By providing tools and methods to manage time and plan

LEADERSHIP: Increase your leadership

Objective of the intervention: To improve management skills

To manage consent
To evaluate and manage skills

CONFLICT MANAGEMENT: Turn a conflict into a resource

Objective of the intervention: To improve the business climate

To transform the conflict into a resource
To reduce work stress

TEAM BUILDING: The training activity supports the recreational activity

Objective of the intervention: To create groups

Awarness
Self empowerment